i had the same problem on 9/4 did not show the gold status on the ticket.
on 8/24 it showed the gold status the lady at the pualani club said that she had seen the status missing on a lot of tickets. and also to check to make sure your miles get posted.
also some asked if the head set were still free they are not free now. i think they said you can buy them for $2.00 i always use my bose head set.