Originally Posted by mindrisa

I had emailed Marriott Customer Service to switch from points to certificates and I decided to take a look at their reply. Their reply clearly states the following:
I have documented your account with this alternate offer; however, you will not be able to view your progress online. It will continue to track the original one. Approximately two weeks after the end of the promotion, around September 15, 2012, I will manually credit the bonus to your account.

Guess I will wait until around September 15 to call as I do not need the certificates immediately and that will give a couple of extra weeks before they expire next year.