FlyerTalk Forums - View Single Post - So frustrated with Hertz (award rental/fuel surcharge)
Old Sep 4, 2012 | 8:24 am
  #7  
doctor15
15 Years on Site
 
Join Date: Dec 2006
Location: PHL
Programs: Marriott Lifetime PLT
Posts: 1,238
This happens all the time unfortunately (probably 30% of the time I return my car without waiting for a receipt)

Just call Hertz corporate and they will give you a fax # to send the fuel receipt (or credit card statement if you don't have a receipt) and refund the $50.

It is inexcusable, but at least you won't be stuck paying for it.
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