FlyerTalk Forums - View Single Post - Do you get a feeling of warm confidence when flying BA somehow?
Old Sep 4, 2012 | 3:17 am
  #114  
0hnoes
 
Join Date: Jun 2012
Location: Canary Wharf
Posts: 482
For me it's about having that familiar service routine, and the knowledge that I know more or less who to contact/what to say in the event that something does go wrong :-)
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