I belong to both Delta and United's programs. I want to see any type of compensation given for a complaints in the form of qualifying miles that go towards status level and not your regular everyday non-status points pot. I would also like to see program credit card holders getting either a % discount when purchasing tickets. Paying a partial amount of a ticket with miles should still afford you mileage status flight miles. Maybe not the full 100% but at least some percentage based on how much miles you use to offset the total ticket price. For example in Delta's case I can't see paying 10,000 miles to offset a $100 off of a $1800 ticket from Honolulu to Bangkok and then not get any MQM miles. That's about 13,182 total MQM miles I wouldn't get just for paying down $100. Anniversary bonus miles for renewal of a program credit card. Free checked luggage, discount for lounge day pass are great benny's along with roll over status miles.