Originally Posted by
gsoltso
I always treat every passenger and bystander and employee in my sphere of influence with professionalism and courtesy. That is what ALL TSOs are supposed to do without fail. The fact that some of the workforce does not "get it" is something I work to correct every time I see it happen. Policy is always up for debate, but TSOs should always be expected to conduct themsleves professionally and courteously - period.
I don't want to start a flame war over this but I have to take issue with your statement.
I think it is important for every TSA employee, especially the ones who seem to be professional and level-headed, to understand one very important point: It doesn't matter how polite your are, how sincere your smile, whether you address me as "sir", or anything else. In the final analysis, you will be sticking your hand (at least your fingers) down my pants and you will be rubbing my genitals without my consent.
It is impossible to perform such an act "with professionalism and courtesy." Any claims to the contrary are hollow.
I'm sure you are well meaning and I take your statement that you treat passengers with courtesy and respect at face value. I fear that you have lost sight of the discourtesy and lack of respect towards the public that is an inherent component of your job.