Originally Posted by
LAXOGG
+1 for me earlier today.
Me three, three times also. Weird! Was calling to try to get a seat assignment with aircraft change-- website does not allow changes, but agent assured me my change DID occur. She was correct, as found during checkin. Yeah!!
Originally Posted by
uhezay
Been trying to call the 1K line since last night, which correctly detects my number/account at which point I choose "existing reservation" (I've also tried "agent") and it proceeds to transfer me. Shortly thereafter, the call disconnects, at the exact same point each time. I've tried calling the normal 6522 number, but since it detects my number, I believe it's transferring me to the premier desk. Anyone else experiencing this?
Yeah must be all better now. It happened to me three times saying existing reservations, calling using VOIP from China on an unfamiliar phone to UA. No worries as it is fixed now.