Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Thanks for the tips - I did send an e-mail on Friday detailing my issues with calling - phone system repeatedly rejecting my KF number and then the agent telling me I called the wrong number !!! I also detailed my request for cancellation so hopefully someone will call me and already know what my very simple request is and I can get it done.
If I don't get the call-back - I'll try the Singapore number and persist and persist.