Originally Posted by
RichL
For such a big airline, with such a massive presence across the world, their booking system is something based on the dark ages, instead of purchasing 100 777's, maybe they should spend a couple of hundred thousand (transfer to your choice of currency, dear reader!) in upgrading the booking software?
Like the Royal Bank of Scotland/National Westminster/Ulster Bank software upgrade?
It was funny how they first blamed the calamitous software upgrade to outsourced software engineers in India and then, umm err, it went wrong in Edinburgh.