Originally Posted by
gsoltso
I always treat every passenger and bystander and employee in my sphere of influence with professionalism and courtesy. That is what ALL TSOs are supposed to do without fail. The fact that some of the workforce does not "get it" is something I work to correct every time I see it happen. Policy is always up for debate, but TSOs should always be expected to conduct themsleves professionally and courteously - period.
It's not a question of "some of the workforce". And it's not the obscure "policy debate" that you make it out to be. If your boss requires you to do random gate searches that get into passengers crotch areas, what are YOU going to do? If you are required to rub someone's genital area in the private room after yet another false ETD alarm, what are YOU going to do?
Saying you'll violate people professionally and courteously is pure nonsense. The acts are offensive and cannot be made better by you being 'nice'.
People are on edge at checkpoints not because clerks are or are not jerks. They are on edge because for no reason or for stupid reasons beyond their control you clerks will get your hands onto their body including private parts.