FlyerTalk Forums - View Single Post - Marriott let my guest spend my points
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Old Aug 31, 2012 | 12:46 pm
  #24  
Teamstone
10 Years on Site
 
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 728
I would have a call with you and your wife talking to her brother. I'd keep it friendly and then ask how he is going to cover the 2nd night. Cash works (penny a point, retail cost of room, somewhere in between), and if he is cash poor some sort of trade. let him work it off.

Let him know that you know what he did and that family helps family and you expect it to be reciprocal.

Originally Posted by dave-b
I recently used points to book a reservation for my wife's brother. While at the hotel, he decided that he was having such a good time, he decided to stay an extra night.

Well, somehow he convinced the hotel staff to book the extra night using my points, without any authorization from me! I've been agonizing about calling to complain because don't want Marriott to bill his CC for the extra night which will cause a family fight. The points aren't worth that, but it bothers me that they would draw the points from my account without my authorization.

Any suggestions?
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