Originally Posted by
UAkls
Ghost strikes again. UA.com shows LH F award ORD-DUS-CDG available in November. Try to book online and get to submit payment and then it says it cannot process. I call to book and told it was not available in F. I say the website says it is. Agent sees the same thing. Says the website has not been updated. Offer to book me in Y and I decline. UGH!
We just went through the same exercise, following up first with the 1K Line, then with a very friendly and helpful Web Support agent in India who spent a lot of time trying to book it before giving up himself.
He said he would report it so I'm sure we can expect it all to be resolved within the next couple of days.
We do have C seats booked already and will try to snag F seats at T-14 as suggested above. ^