Originally Posted by
channa
They've always had reliability issues with EUA.
But the issues now are compounded by things the system wasn't designed to handle well, such as OAL-issued tickets. UA has a lot more of those than CO ever did.
Now this is interesting. How well did UDUs work on pmUA when it was an OAL ticket or codeshare? Maybe you can explain?
Totally agree with people who say that there should be more transparency for CPUs but I think you'll find that the situation is *dramatically* better now than it was previously for UA pax flying on OAL tickets and codeshares. Hard to reconcile that with comments like "things the system wasn't designed to handle well".