FlyerTalk Forums - View Single Post - Contacting KrisFlyer from Australia (H E L P)
Old Aug 30, 2012 | 10:10 pm
  #1  
pschafer
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15 Years on Site
 
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Contacting KrisFlyer from Australia (H E L P)

I am having extreme difficulty contacting KrisFlyer using their Australian phone number (02 9350 0203) - each time I call, it asks me to enter my KrisFlyer number which I do, but the telephone system rejects my number and when I finally get through to an agent she/he tells me I have called the wrong number and I should call back on 02 9350 0203 (which is the number I called in the first place). In addition, the quality of the connection is very poor - I can hardly understand the agents I speak to. I have tried this at least 10 times.

The reason I need to call is I wish to cancel 2 award bookings made before their system conversion on July 8. At am at my wits end.
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