FlyerTalk Forums - View Single Post - 28 August 2012 - United System Outage (Imapct, Discussion, etc.)
Old Aug 30, 2012, 9:20 am
  #464  
channa
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Originally Posted by rwmiller56
http://www.mercurynews.com/rss/ci_21429831?source=rss

Failure of communications HW seems like a plausible explanation, since both ticketing and website were down.
They're saying the redundant system failed to kick in. I didn't realize the SHARES mainframe could support a redundant interface. It's tough to do redundancy with only one (1) serial port.


Originally Posted by shortkidd
This was reported yesterday. I call this push the blame onto something else but their own faults. I'm surprised they didn't blame it on their outsourcing partner EDS.
They wouldn't dare blame it on EDS, because EDS is probably why they're using SHARES in the first place -- there's that Texas connection between EDS and CO after all.
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