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Thread: Accidentally made duplicate booking - any recourse to cancel without penalty?
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Old Aug 29, 2012 | 12:35 pm
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MrSoft
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Join Date: May 2008
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Accidentally made duplicate booking - any recourse to cancel without penalty?
Ooops, I just booked a return to CPT and unbeknownst to me, at the identical moment my PA went and booked the same ticket - same flights, everything

So now I've got 2 identical tickets, bought and paid for. I am hoping EK might have a grace period within which one of the 2 tickets can be cancelled without penalty.

So far making poor progress with standard EK phone support . . .

Has anyone any tips / experience on such a situation and what to do next? or do I just have to cop for the £200 cancellation fee?

Thx in advance!!
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