Hi I am new to United but their award availability was great for flights to Europe and even better it was on LH steel. I was looking for First Saver and lo and behold there were multiple choices all going from NYC to different locations in Germany. I finally get everything all set to book and I pull the trigger. On the final step where you click confirm to pay it took me to a screen where it says one or more of the flights is not available. I called United and they said there is no availability. Well come to find out there are many days and many flights listed like this. The united call center reps could care less about the issue and especially after yesterday.

So my question is, is it common for First Saver availability on LH? And has any one else had issues? I started searching the forum for a similar topic. If there is one please point me that way.


Thanks