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Old Aug 29, 2012 | 12:21 am
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csdf
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Join Date: Jul 2005
Location: Abu Dhabi
Programs: EY, EK
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Better on-board treatment (EY Gold)

Noticed a huge change in treatment on my RUH-AUH flight yesterday:
1) At check in I was proactively offered an emergency exit seat. This has never happened before - usually I have to ask, only to be told that the seats have already been assigned (mostly to non-golds who happened to check in earlier than me)
2) On board I was:
a) offered food in advance before the trolley arrived
b) offered a Fast Track exit card twice from two different stewardesses
c) offered hot drinks and a check in case I needed anything else

Apart from 2b, which has happened maybe four times in my last 50 flights, the rest is new.

Was this a great crew, or a change in policy? Anyone else noticed similar improvements recently?
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