28 August 2012 - United System Issues (Website, Reservations, Etc.) and Impact
I was surprised. When I landed at lax there were no huge lines at the cust svc counter. I missed my connection and shares rebooked me for tomorrow. Not okay. They rebooked on ola on phone. Took 40 mins to get ticket issued. Ridiculous. Now I'm delayed 4.5 hours will not get home until midnight an have a long work day tomorrow. But I think I must be an exception cu no long lines here an even looking at tr lax board there are not more delays than normal. I'm shocked so many people still made their connections. Maybe I'm just unlucky. At least I got a $20 meal voucher