Originally Posted by
joepubli
Himeno
Thanks for all your help. Made the booking by calling the RTW desk. The agent was not happy as there is no AA segment but finally made an exception when I suggested AA do the booking for RJ - she said they don't anymore.
The only reason they "don't any more" is because the tool fails when anyone tries it. Oneworld still maintains that AA tickets for RJ and JL.
Is the fare and tax info going to be updated online - if so how long does it take? I wanted to check before sending to Canada agent for ticketing.
I doubt it. In my experience, if a booking is made offline, the online booking management is limited. You can call them back later (after it has been returned from the rates desk) to get the final price, or you can send it to the agent and he will let you know the price.
As for availability... Different markets have different availability. I could view a flight for purchase in Australia and see different availability then someone in SIN looking at the same flight.
Last year, I had to replan my trip while on the phone to the AA RTW desk because the online tool and Expert Flyer saw the RJ JFK-AMM flight as available (D1) while the AA desk saw both the RJ code and AA code as booked out.