FlyerTalk Forums - View Single Post - Thanks United - Positive Experiences in the air and on the ground 2012
Old Aug 27, 2012 | 6:38 pm
  #328  
will2288
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While it is certainly possible that is why she got the upgrade, there could be lots more to the story.

I doubt UA would support that decision. Gate agents usually aren't given discretion to upgrade whomever they want, I'm not positive if that is the case with UA.
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