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Old Aug 27, 2012 | 9:43 am
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SkiAdcock
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Originally Posted by BostonFlyer1624
Doesn't this take a long time? I find that the Plat CS line is annoying in that it asks a bunch of questions, but I would think that in the time it takes to call reservations and then ask to be transferred to CS, the time would be the same.
Not really. The dialing is the same for either call. Inputting the elite # is the same. After that, agent comes on. Hi, can you transfer me to CS - sure. Done.

Cheers.

Last edited by SkiAdcock; Aug 27, 2012 at 9:49 am
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