Are you certain that you have the card which offers 2X points for shipping?
Thanks MIA! That's what the CSR wrote in our chat, but I bet you're right and he stated that incorrectly as we have had the card since 2008 and do have annual spend bonuses at $15K and $50K, I believe. I'll see what they come back with, but I'm sure you're correct. Might have to CXL this for another Amex product and get my wife the card as 2x FedEx spending is pretty nice...better for us than the annual spend bonus. I'll also have to start searching if there are any 3x offers.