Originally Posted by
BearX220
Oh, come on. I saw "the old UA" do absolutely horrible things to passengers for years, in all classes. This is not a lineage thing. This is about much of the entire workforce, no matter where they came from, giving up completely in the face of angry, anti-customer management and degenerating operations.
Some nuance would help here.
Originally Posted by
channa
....Unless the FA was super cool and skipped the Smisek video or something, this nuttiness is ridiculous.
In other words, follow procedure unless it's something you don't like?
Originally Posted by
mre5765
I am surprised it took until post 13.
The up side is that the FAs can spend more time in the galley reading Peoples.
No wonder some UA staff intensely dislike FTers. I have just rarely encountered anything like that, but I guess it's rhetorically effective (as 1/2 the threads now in this forum show
)
Originally Posted by
Mats
I think this woman knows a thing or two about business efficiency. In fact, I think I'm going to start using her plan. I'll just go into my waiting room and say....
Oh goody. Another analogy.
These are people who don't care about their jobs,
Would concur if you changed "these" to "some."
I just wish they could say to themselves, "This is the job I have chosen, I can't leave right now, so I'm going to my job well."
Most of the UA staff I have encountered have exactly that attitude and respond in-kind to a positive and cheerful attitude on my part.