FlyerTalk Forums - View Single Post - AJ's speech to the American Chamber of Commerce
Thread: AJ's speech to the American Chamber of Commerce
View Single Post
Old Aug 25, 2012 | 4:06 am
  #7  
beardoc
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jan 2006
Location: LAX/SYD
Programs: BA GGL/CCR, AA EXP, QFF WP, HH D, SPG G, Hertz PC
Posts: 245
Originally Posted by redslert
A real shame that it doesn't show in real life service.
You can provide world class training, it is always in the execution that really matters.
To be fair, training results in future improvements. Not all staff have been through the training - time will tell if it works, I guess. I have faith. I know a lot don't.
beardoc is offline  
Reply