Originally Posted by
gnarly
[...]I had ridiculous expectations of IHG's IT systems, based on the fact that Top Guest points post within minutes.
I haven't seen any points for my Monday stay, but have had a guest survey.
What gives?
Their IT is indeed ridiculous, although in a bad way
Up to one week - so if it hasn't posted until Monday, call them. In my experience, time until points post varies between 2 and 7 days after the stay.