Originally Posted by
newyorkgeorge
It seems to me the employee is also at fault. He/she should have known that getting four people on a flight together in summer no less is basically impossible. He/she should have either known that his friend was able to travel as such or withheld giving the passes to the imbecile in the first place.
I agree fully. My frustration was more about how the press chose to portray this as some sob story where JetBlue or SEA is somehow at fault. And as
Dadaluma83 mentions, I can just see the kettle interwebz going wacko over this.