Originally Posted by
Far Siren
Try posting on TK's facebook page, keep your comments VERY succinct and to the point, explain your frustration.
http://www.facebook.com/turkishairlines
There is no better motivation for a growing company like TK than bad PR. Hopefully they will respond in a satisfactory manner.
+1 ^ The power of Facebook has helped us on more than one occasion regarding customer service snafu's.