Originally Posted by
global_happy_traveller
Just remember law enforcement summoned will most likely ask the Singapore Airport agent for their version of events first and if he/she twists the word and give the cops a bad impression of you - the cop will still be asked to delete the photos or risk being 'arrested'. Whether you get charged after being arrested is another question and the level of consumer protection or human rights may differ from Western countries......
Also note that when the Supervisor met OP, there was an airport police officer there too.
Best bet is to get the name and photo or description of the agent and escalate it to the Station Manager or someone in authority. If unsure, the best would be to go into a *A lounge or counter and seek advice for who to contact or escalate. For me I would head to the SKL or even call AC Res to speak to a supervisor
I don't mean to derail this, but 100%, you will have to delete the photo. But, then 2 things have happened, the abuse will have stopped with eyes upon you, and the subject of frustration has changed. The distraction will take some time.
Because of initial refusal to delete, higher people in charge will be present, who will then take control of the situation. You will likely be accommodated or re-accommodated as they delegate the end to an uncomfortable course of events, an abusive agent not re-booking a downgrade. Now, Singapore won't break any rules for you, but if you ask for what is allowed in your ticketing rules, or cabin in this case, you will find this a bold, but effective tactic.
Remember the purpose of this is to be rebooked. The picture only needs to be taken when the abuse will not stop with a series of requests. But, it gets the job done.