Originally Posted by
vail
The point is he should not have been offered an upgrade at OLCI when my wife and I were on the upgrade list and had not cleared.
I suspect that in many cases like yours the 'correct' outcome if RM had complete foreknowledge would have been that your grandson would not have got the upgrade and neither would you or your wife.
When IRROPS dumps a bunch of unexpected passengers onto the flight they could probably have filled the spaces just from paid F alone, never mind upgrade requests.
The sale of the LFBU is not likely to be the proximate cause of your lack of upgrade, there was probably someone else booked in paid F on another flight with a lot more reason to feel aggrieved
