Originally Posted by
seanthepilot
If you have a problem with a Singapore Airport staff member, especially in the situation where the staff member is abusive, take a picture of them with your phone. Tell them it's to properly identify them for your complaint. Singapore Law prohibits taking photographs of women without their permission. When asked to delete the photo, refuse. This will summon everyone's attention, including law enforcement.
Just remember law enforcement summoned will most likely ask the Singapore Airport agent for their version of events first and if he/she twists the word and give the cops a bad impression of you - the cop will still be asked to delete the photos or risk being 'arrested'. Whether you get charged after being arrested is another question and the level of consumer protection or human rights may differ from Western countries......
Also note that when the Supervisor met OP, there was an airport police officer there too.
Best bet is to get the name and photo or description of the agent and escalate it to the Station Manager or someone in authority. If unsure, the best would be to go into a *A lounge or counter and seek advice for who to contact or escalate. For me I would head to the SKL or even call AC Res to speak to a supervisor