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Aug 21, 2012 | 11:08 am

#3

Gaucho100K

Moderator, Argentina and FlyerTalk Evangelist

Join Date: Aug 2000

Location: MIA / EZE

Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Gold / Hyatt Explorist / Hertz PC

Posts: 36,216

Indeed... LAN's customer service is a DISGRACE.... its sad given the fact that their product in the air is a good one, but on the ground, they are hopeless. Wish you the best of luck and please do report back if you have a chance.

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