If it works out for you, that is great! It is not that all of us want to leave UA for someone else, but when it comes to things not working you are left with no choice.
1. I tried to use my bump voucher online and found out that my credit card was charged for the whole amount. Had to call the 1K desk 3 times to get it sorted out and each time it was 45 mins for them to do their analysis and promise me it will be fixed right away.
2. The last time I sent a family member on United it was horrendous. It started as a simple DEN-LAX connecting with SQ. The DEN-LAX went on mechanical and 3 hours of working on his ticket they sent him the next day DEN-IAD-DOH-SIN. The next day DEN-IAD was on time but the IAD-DOH was cancelled. Now another 4 hours of working on his ticket they sent him IAD-FRA-SIN. Since the rest of the legs were all on Star Alliance carriers he got to SIN without any further delays. Checked in bags? They got to him 5 days later after much calling and follow-ups.
With that kind of track record, I would be a fool to pick this carrier to even connect to another Star Alliance carrier. Things are definitely not getting better. I reckon it will be another 12 months before they sort out their problems.
Originally Posted by
why fly
I chuckle at the people who went to AA with its MD80's and NEW 777 coming with 3 4 3 in economy. Its fleet is at least 2 years away from E+ and new layflat business class seats.
I guess the grass is greener on the other side of the fence.
For me all my upgrades clear on international flights and really once i have E+ exit row do i really care when i miss an upgrade to domestic business class? NOT!
UA still hands out tons of certs when they screw up and they do all the time.
About the only think I am getting upset about is how i dont get the "priority" boarding as a 1k that i was used to...
Today boarding is a cattle call with everyone who has a credit card.