Pat89339

My recent experience on 8/10

I suffered through a trifecta of Irrops.

First flight posted a two hour delay, extended to 3 hours at the airport. There was one person working the desk at the UC. He did a great job of finding me a flight out on a busy Friday night, unfortunately the plane did not comply and went mechanical. So back to the club I went. Again he was the only person working the desk and ended up finding me a seat on a flight that was supposed to leave before my original flight, but was delayed 4:24. I was fortunate that he was working the desk that night.

Along the route that weekend, I attempted to ticket a reservation I had on hold using vouchers at three different airports and was told at each one that they don't do ticketing and I had to mail it in. I tried the clubs and the customer service areas, landslide and airside. No dice. However, I had absolutely no problem ticketing at ticketing Position 51 at SFO when I returned.