Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,043
If the reports by channa and AD are correct, this is a serious concern. I know in May, I was able to get rebooked by the agent in the United Club in AUS during IROPS and I've always viewed the availability of agents who can help with rebooking as a major value of club membership.