Stayed at this property twice his year. Both times the rooms had not properly been cleaned, with mould in bathroom (easy to wipe off with finger) and a lot of dust in corners of floor throughout room - see photos in my tripadvisor post.
http://www.tripadvisor.de/ShowUserRe...e_England.html

Want went well however was a Silver Upgrade to Business Class, incl. breakfast, the breakfast offering was average I find.