Originally Posted by
DavidAL
Just curious how long people wait for a response back on a complaint? It's been 9 days now, and I've never waited longer than a couple days before. Don't want to email them back too quick, but don't want to wait too long either. Thoughts?
It's been almost a month for me. Your post actually reminded me to send them a reminder that I am still waiting for an answer. Granted in my last email I requested my complaint to be reviewed by a supervisor or manager, but I guess they understood this as a request to send my case to the recycle bin and send a canned answer that they "shall try and find a suitable
resolution to your query at the earliest."