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Old Aug 21, 2012 | 12:42 am
  #47  
MSPGabe
Used to be PWMRamper
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Join Date: Dec 2009
Location: ATL
Programs: Marriott Platinum
Posts: 999
It's been a rough, rough summer.

Sunday was the first day I've worked since 3/3 where each of the flights I was working left on time.

The system has huge, huge limitations, and I cannot help customers the same way I used to.


Is it better than 3/3? Yes, absolutely. While SHARES is no Fastair, I'm pretty darn good in it. It still takes me twice as long to do things, but I can do them. Usually. If the system lets me.

CheckIt is useful for me for standard check-in, nothing more. I don't use it to rebook, work the gate, anything. It's simply slower than native for me.

Operationally, things seem to be worse. See above. Flights are full, planes are constantly overbooked, late for MX, WX, etc. From my point of view, the aircraft are all stretched too thin, flying too many cycles, so they break more frequently. Last summer we had scheduled 40 minute turns for most RJ's, so that, even if the aircraft was 30 minutes late, the actual departure would be 10-15 minutes late. This summer, we have the 24 minute minimum service time on almost every turn. Leaves very little room for error.
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