[QUOTE=golfmad;19161018]Hi
atanac, BA make extra economy ('Y' class) seats available to members with gold card status. The KVS representative was pointing out that I was seeing the extra availability because I'm a gold card holder. If you're not a gold card holder or have not entered your gold card number into the KVS tool you won't see those redemption seats.
This means that it's almost certain that you're doing the right search it's just that there's limited or no availability for the dates you're interested in. I'm just seeing some extra economy.
I'd forgotten (again) about that gold BA benefit although I don't think I'd ever use it for a transatlantic journey. Pity they don't make extra premium seats available for gold status

Now that would be useful.
Hope that helps.
Thanks golfmad...you've been great trying to help me with this. I see what you mean now
that the KVS rep was speaking to you and not me about the extra Y availability. I guess they are going to
come back to me via an email since they asked me to send them a screenshot at
their web contact email. For the record I have a Blue membership with BA. I just wish I could get
any result from a search on the KVS tool so I could be sure it is actually working. Hopefully
they will give me a sample search that will show some availabilty for a Blue membership.
That way I can be assured it's working for me.