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Thread: Prestige Collection car reservation but car not available at pick up?
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Old Aug 20, 2012 | 2:13 pm
  #10  
Napolehon
 
Join Date: Jun 2011
Location: WAS
Programs: HYATT DIAMOND, SPG Gold, Hilton Gold, Carlson Gold, DL SILVER,
Posts: 158
Originally Posted by platbrownguy
This has happened to me twice. In both cases, I submitted a well-reasoned request online for a refund of the difference between what I paid and the going rate for an intermediate. The request was granted both times, plus 600 points each time.
I made the reservation for 4500 points. should i make a case for 2500 point reimbursement since it is 2000 for intermediate redemption?
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