I stuck with COdbaUA. But am not an apologist. I think four points have to be made. 1. As far as upgrades go I have no complaints. After some initial problems I get upgraded on most flights either with or without instruments. 2. Shares is atrocious. Nothing is quick on the phone anymore. What used to take one minutes takes ten. If time isn't important then COdbaUA is the airline for you. The website is missing several functional items that used to be on the old UA site and require you to call and go through the Shares molasses process. 3. The airline continues to make major blunders and refuses to apologize or come up with with customer friendly solutions to the problems. IRROPS, botched promos and mistake fares are examples of this. 4. Lastly, it is clear that elites of all stripes are not important to this airline. They are tolerated (barely) but general members and the money they spend on fees and upgrades have priority over elites including GS.