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Old Aug 20, 2012 | 10:23 am
  #5  
UA-NYC
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,315
Nope. Better CS (MP is back to being closer to MP and not OPdbaMP), but things are still bad.

Operations that are getting worse, not better
"pricing glitches" (aka TODs)
Difficult employees at times / low morale
Mileage clawbacks and other posting issues
Latest - major holiday flight cancellations over the weekend that has Jeff'd up travel for many of us
CPU still getting stuck

I've just started my AA flying and it truly is a breath of fresh air.
UA-NYC is offline