FlyerTalk Forums - View Single Post - Are things getting better?

Aug 20, 2012 | 10:07 am

#2

5khours

Join Date: Sep 2009

Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP

Posts: 9,413

Quote:

Originally Posted by Nicksterguy

So I was a 1K flyer who made the switch when AA offered the ExPlat match. I have not really looked back at all. But this morning I was wondering - are things gettting better?

I read the threads and know that there apologists for the airline - but since a large number of 1Kers exited, are upgrades easier? Is service getting better? Is the SHARES system doing a better job now that it is almost SIX months into this merger?

Open and honest thoughts would be greatly appreciated.

I am pretty happy with the service. The only remaining gripes I have are:

1) The elimination of reasonably priced day of departure cash upgrades on international flights (UFCs and PCUs).

2) Inability to apply upgrade instruments (RPU, GPU) within 24 hours of flight time.

3) Inconsistent availability of award tickets on some of the PCMO routes (e.g. EWR<>NRT).

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