Originally Posted by
chongcao
It is definitely not new. I remember there was some news about it two years ago about a trial of upgrade process. I am sure if anyone search on WJS may find some answers. And also, I am not AA member and I was offered cash upgrade three years on check-in kiosks (ticketed N class and offered $50 upgrade and was booked into X class). So it is not NEW.
This isn't what we are talking about though.
LFBU via kiosk has been running for some time now, more recently they added the same ability via OLCI.
The point of this thread is that the upgrades via OLCI and LFBU are not supposed to be offered if there are still elites with upgrade requests unfulfilled, deviation from this is the bit we are concerned about.