FlyerTalk Forums - View Single Post - Redeeming km's via LAN.com very difficult
Old Aug 20, 2012 | 6:46 am
  #4  
rmorales
 
Join Date: Jan 2012
Location: SYD
Programs: FB Gold, M&S Gold, QF Gold
Posts: 68
If you call LAN and tell them that the online engine won't display any options and is not working properly they won't charge you a fee for booking.

Had to book an award ticket for IB flight through LAN by phone and worked.

Give it a try
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