FlyerTalk Forums - View Single Post - Hyatt London do: Autumn 2012 (sponsored) - Oct 25-28, 2012
Old Aug 19, 2012, 10:44 am
  #181  
price123
 
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,005
I think everything necessary has been said and I'm sorry if things are unclear.

In order to attend the event, I made it clear that a minimum 2 night stay on the group rate was necessary, and that if you wanted to take part in HGP promotions, you had to register online to agree to t+c. The t+c were written by HGP, not me. I agree that it may have been better to have the promotions after the event and I made this point, but I'm sure that there was good reason for doing it before.

As for what happens if someone cancels their London reservation? I would say it is within HGP's right to not award any bonus points and to revert the account to the status it was before the event. I would not be surprised if status continued, as a goodwill gesture on HGP's account, but I doubt bonus points would be awarded, especially with the overlap for the general promo.
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