Originally Posted by
UA Insider
[*]Book award tickets close to the departure date without a fee. We’ll waive the fee for booking award tickets 21 days or less prior to departure. This benefit is reserved for certain Cardmembers and certain Premier levels
As always, please let us know your questions.
Shannon Kelly
Director, Customer Insights
United Airlines
Is the system supposed to recognize that I used United Club Card to pay so that it waives the close-in booking fee? I see this as a published benefit but no guidance on how to use this benefit.
These fees are nonrefundable, and I doubt Chase will process a credit after the fact.