FlyerTalk Forums - View Single Post - Y/B/M Premier Instant Upgrade - How does it work? {Archive}
Old Aug 18, 2012, 6:41 pm
  #100  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Originally Posted by MackeyBloom
I recently booked onto UA40 from LAX to EWR. When the reservation was made, there was a "U" symbol on the right with "Instant Upgrade Fare". After completing the sale, the "U" reappeared and upon clicking it, I was taken to a page marked Upgrade - and "Redeem"

I was instantly assigned into a First Class seat. However, upon checking in today, the upgrade is gone and I've been bounced back to E+.

Anyone else have this instant downgrade?
So what did UA say when you called to get this fixed?
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