Originally Posted by
MackeyBloom
I recently booked onto UA40 from LAX to EWR. When the reservation was made, there was a "U" symbol on the right with "Instant Upgrade Fare". After completing the sale, the "U" reappeared and upon clicking it, I was taken to a page marked Upgrade - and "Redeem"
I was instantly assigned into a First Class seat. However, upon checking in today, the upgrade is gone and I've been bounced back to E+.
Anyone else have this instant downgrade?
So what did UA say when you called to get this fixed?