Originally Posted by
RobOnLI
Two very separate things here.
1. "L" fares are not refundable. I'm not aware of any single "L" fare code that is refundable but if you have one can you post the full fare code? I suspect it isn't refundable. But this is irrelevant to part 2.
2. Regardless of #1 above, you are eligible for the upgrade if you truly are booked in "Y". The website will show an Upgrade link next to the flight that you can upgrade, assuming you are Premier. Do not use the "Upgrade Reservation" link at the top - that doesn't work. Use the upgrade link you see for the individual flight from bbb to EWR. No need to call UA for this to process it.
By any chance is this not ticketed through United on 016 stock?
-RM
Thanks. That is what I thought.
The website shows an orange U icon
and links to
Premier Instant Upgrade Fare
When I clicked on it, the rules came up but I could not see where to upgrade.
If I go through the regular upgrade page, it says I can upgrade with miles and no inventory is available.
It is a UA 016 ticket.
Thanks.