Originally Posted by Often1

You need to be all over UA. They need to reticket and push that ticket to AS. Until you see an actual e-ticket # (not a confirmation #) for AS, you haven't been ticketed and either won't be issued a BP or won't be able to board.

It's a common screw-up by non-alliance carriers and you really need to be all over them to force the reticketing. Ask to stay on hold until they can get back on and confirm that the ticket has been reissued.